Definition of Workflow Collaboration

Are IT consulting businesses looking at workflow collaboration? Absolutely.

Macehiter Ward-Dutton is a specialist IT advisory firm which combines industry research and analysis with tailored consulting services, and is focused exclusively on issues surrounding IT-business alignment.

Whereas IT was first used as a business tool to automate the storage, retrieval and analysis of structured data in the “back office”, it is now contributing directly to the business processes which touch customers and partners, where the emphasis is on the automation of information exchange and collaboration between people and companies.

There has been a proliferation of applications supporting ad-hoc collaboration within and between organisations, particularly intranets, email and more recently instant messaging, web conferencing and blogging.

You can’t get any more Cluetrain than this. Welcome to Web 2.0

This firm, located within the UK, has begun focusing on the analyst space in workflow collaboration. Quoted from Angela Aschenden’s entry on Macehiter Ward-Dutton: Blog on IT-business alignment and related things:

The other important consideration with collaboration is the practicality of changing people’s ways of working; collaboration is not just about using a particular set of tools, it’s about working together as a team, making best use of each person’s skills, and taking responsibility both individually and collectively.

I’ll be looking at what makes collaboration work within an enterprise, and what techniques and methods you can use to implement collaborative working patterns within your organisation.

Be ready for change, Tech Writers!

This is the type of person who will be hired to look at the Technical Communication products and revamp the procedure.This is also someone who will be looking at Bill’s concepts of how to make the Technical Writing process become more integrated into the entire company.

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