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My Reluctance Towards Vista | Best Adobe Upgrade Practice Request

October 5th, 2007

,,,,,,,

I just realized that, although I purchased a laptop in December 2006 with a free Vista upgrade, I’ve yet to complete it because it was not compatible with the Adobe software I owned from 2006.

After all, my free Vista upgrade held/holds a strong chance of endangering the CS2-era software that I own, and it would cost me about $2k to upgrade all of my Adobe programs simply to perform with Vista.

Why not upgrade to Vista and see what happens?

When the upgrade comes, I’ll have to not only slick the laptop and do a raw install, requiring hours of downloading updates, formatting, and rearranging the seventeen other programs I use, but I’ll have to also fret about the potential for the worst-case scenario of an out of town program crash which might require a reload from CD. OF course I don’t intend to tote those around with me everywhere, they’re like gold.

Although Adobe stated that they would probably work in compatibility mode, because I use some of these (Captivate 2, RoboHelp X5, Contribute, CS2, DreamWeaver 8) for my industry (Technical Communication) I didn’t adopt Office 2007 on all of my systems and also Vista on my laptop because my stuff might break down at the worst possible time.

I was also on the wire for a little bird or three to tell me that they (Adobe staffers) weren’t upgrading their own systems because of the same issue.

Why not access your industry roots?

I’m trying to approach this problem from the average user’s perspective about how they might deal with it. I can just as well get one of my contacts to get me on the inside, but it seems a bit more honorable to try and work through the dilemma as anyone else would.

Best Vista Upgrade Practices for Adobe Software?

Ideas about best upgrade practices for last year’s Adobe products if I don’t want to actually spend the additional $2k? Contact me at ideas (at) 3nw (dot) com or post them in the comments.

I feel somewhat less in control and a bit cheated. Other software vendors have compatibility built in, for the most part. They’ll release a patch or… is the trend nowadays to strongarm the customers into paying for the upgrade? Even if it’s between release cycles?

Forced upgrades. Nice tactic. Wins friends and influences people.

I feel that I might have easily figured out how Adobe had a record quarter in software sales…

I feel more loyal already.

Posted by Charles in Software |

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